HOUR 145: Top Practices - MILLENNIALS with Rem Jackson and Dave Frees, PART TWO.
Once again I’d like to thank Rem for letting me share this audio recording with the followers of my 365 Hour Challenge.
What did I learn today, other than watch out for cars coming up behind me?
1. Millennials are quite tech savvy and that’s a good thing for your business, just don’t abuse their knowledge.
2. Millennials prefer to communicate via email instead of face-to-face, because they’re so use to doing this, however if there’s emotion or an opinion in the email, the message could be misread and misunderstood…causing problems, but this is not just a millennial problem.
Anyone in your business who lacks training in communication will try and hide behind their email, becasue it’s easier.
Rem’s big tip: Only use email to communicate facts, or figures. If you need to communicate anything else, especially anything that involves emotion or opinion, meet face-to-face, or at least pick up the telephone.
Make sure you go back and listen to Part One if you haven’t already.
Top Practices Website: http://www.toppractices.com
Top Practices Library: http://www.toppractices.com/library/
Dr. Tyson E. Franklin
www.tysonfranklin.com
#365HourChallenge
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