HOUR 120: HBR Ideacast with with Sarah Green Carmichael - Episode 556: The Secret To Better Problem Solving with Thomas Wedell-Wedellsborg.
He is the author of “Are You Solving the Right Problems?” in the January / February 2017 issue of the Harvard Business Review and the author of the book 'Innovation As Usual'.
I apologise, my video today does not do this podcast the justice it deserves, but here are todays takeaway points:
When someone has a problem, the initial question they ask may not reveal the real problem. Often the question needs to be reframed in a way to find the real problem.
For example, in the USA more than 3 million dogs end up in dog refuge centres each year and the usual question has been, “how can we find them a home?” Someone reframed the question to, “how can we reduce the number of dogs being left at the refuge by their owners and why are they doing it?”
Reframing this question revealed the real problem for some dog owners and why they abandoned their pets, and therefore a more effective solution was found, resulting in less dogs at the refuge centre.
“Chance favours the prepared mind”. Louis Pasteur
iTunes: http://apple.co/1GgzOYg
Dr. Tyson E. Franklin
www.tysonfranklin.com
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